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To start your course please click section one and then scroll down to the first lesson, click the first lesson and you will be taken to your first topic.
If you require any assistance please send a message using our online chat or send an email to info@essentialfoodhygiene.co.uk and a member of our support team will assist you. Alternatively you can call us on 0800 999 3868
This privacy notice tells you what to expect when we collect personal. Information from you. We will only use your information in accordance with GDPR legislation.
1. What information do we collect about you?
2. How will we use the information collected about you?
3. Marketing
4. Access to your information and corrections/changes
5. Third parties
6. Cookies
7. Other websites
8. Changes to our privacy policy
9. Complaints
10. How to contact us
11. Changes to this Privacy Policy
We collect personal data about you which includes:
• Name
• Date of Birth
• Email address
• If you are associated with a business, your Employer information.
• Address
• Telephone number
• The sector you work in
● Ask us to provide a quotation
● Contact us with an enquiry
● Place an order with us for services
● Register for marketing communications
● Make use of our website. Website usage information is collected by
using Cookies (see below).
We will only collect the information which is necessary for us to process in order to meet your expectations.
Where you place an order with us for services we will require you to supply certain information in order that we can meet our contractual obligations to you and comply with our legal obligations to you (including health & safety and accounting obligations).
We will use the information you provide in order to provide the services you have requested to you.
Our lawful basis for processing personal data belonging to clients are:
1. To comply with our contractual obligations (i.e. provide the service, collect payment) We do not store customer credit card details
2. To comply with our legal obligations (including tax and revenue record keeping, health & safety compliance).
3. In the event of any legal claims arising out of the services we provide.
4. Our legitimate interests in relation to marketing activities relating to commercial contacts and clients.
5. Where we have active consent to send marketing materials to
consumer contacts and clients We do not transfer personal data to countries outside the EU.
If you make an enquiry or request a quotation, we will keep your information for as long as is necessary to answer the enquiry or supply the quotation and then for a period of 18 months.
If you place an order for our services, we will keep your information for the duration of the services and then for a period of 6 years in the event of any legal proceedings. We may be required by a contract or by law to retain certain information for longer (e.g. warranty information or health and safety information).
We may seek your consent to keep information relating to a project we have completed on your behalf for a longer period in order that we can use the information to demonstrate our competence and quality of our work to other interested parties.
We may use images of a project we have completed on your behalf for advertisement purposes.
We may send marketing communications to named individuals within a business where we consider our services may be of interest to that business.
We will always give such individuals the right to opt out of receiving any further communications.
If you would like to know what information we hold about you, please write to us using the contact details below. We will usually supply copies of the information held within 30 days of receiving your request.
Please notify us if any of the information we hold about you has changed or is incorrect, we will be happy to update this for you.
We may need to provide certain third-party organisations with your
information in order to provide our services.
We will only provide them with the information they require and will only permit them to use the information for the required purpose only.
If any such third party has used your information for any other reason without your consent, please notify us using the details below and we will investigate the matter.
The third parties we anticipate sharing your information with include:
• Authorisation bodies where we need to obtain consents and permissions to perform the services
• Our accountants for tax and revenue accounting
• HMRC for tax and revenue purposes
• The Health and Safety Executive for the purposes of health & safety reporting and compliance.
Our website uses cookies, which are text files which record information about website use. Further information can be found in the cookie policy which is on our website.
We keep this privacy notice under regular review and will post details of any changes below. This privacy policy was last reviewed on 01/09/2020.
We strive to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously.
If you think that our collection or use of information is unfair, misleading or inappropriate please bring it to our attention. We would also welcome any suggestions for improving our procedures. You may report any concerns regarding the way in which we have handled your personal data to the email provided below.
You can contact us by email at jo.kerry@essentialfoodhygiene.co.uk
Alternatively, you can write to us at:
Essential Food Hygiene Ltd
1st Floor Offices,
1 Yorke street,
Burnley,
Lancashire
BB11 1HD
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Essential Food Hygiene Ltd
We firmly believe that the internet should be available and accessible to anyone, and are committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability.
To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to all people: blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.
This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.
Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts Its functionality and behavior for screen-readers used by the blind users, and for keyboard functions used by individuals with motor impairments.
If you’ve found a malfunction or have ideas for improvement, we’ll be happy to hear from you. You can reach out to the website’s operators by using the following email
Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various different behavioral changes, to ensure blind users visiting with screen-readers are able to read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements, alongside console screenshots of code examples:
Screen-reader optimization: we run a background process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others. Additionally, the background process scans all the website’s images and provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts that are embedded within the image, using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website.
These adjustments are compatible with all popular screen readers, including JAWS and NVDA.
Keyboard navigation optimization: The background process also adjusts the website’s HTML, and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.Additionally, keyboard users will find quick-navigation and content-skip menus, available at any time by clicking Alt+1, or as the first elements of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, and not allow the focus drift outside it.
Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.
We aim to support the widest array of browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS and NVDA (screen readers).
Despite our very best efforts to allow anybody to adjust the website to their needs. There may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, following technological advancements. For any assistance, please reach out to
